Personal information we collect:
This Privacy Statement details Rocky Mountain Internet’s policies with respect to the handling of personally identifiable information (“Personal Information”) submitted to or otherwise collected by Rocky Mountain Internet via Rocky Mountain Internet’s website, and/or in the course of providing its payment processing, payment security, and fraud management solutions and services (collectively the “Services”). Rocky Mountain Internet will use and disclose Personal Information in accordance with the terms of this Privacy Statement.
Personal Information is information that can be used to identify an individual. We collect Personal Information any time the Services are used. The Personal Information collected includes information provided to us directly by individuals, and that is provided to us by merchants or financial institutions. The collection of Personal Information described herein is necessary for the use of the Services. This information includes but is not limited to:
- Consumer Name
- Contact information (such as email address, phone number, and mailing address)
- Order and payment information
We collect other information, such as:
- IP address and information about the device used to access the Services
- How and which Services are used
- Merchant and merchant account information, including account information we may gather from third party sources
- Information provided to us through means such as social media or when you contact us through our website
We also collect or compile other information about you (such as enrollment numbers or demographic group information) that does not identify you. We may use or share any additional information with third parties for any lawful purpose.
How we use personal information
Usage and disclosure of Personal Information vary based on a party’s relationship with Rocky Mountain Internet. Rocky Mountain Internet primarily uses this information to provide the Services and related features and to
- Facilitate the processing of payment transactions
- Respond to requests and inquiries
- Provide support services
- Send administrative information, such as changes to our terms, conditions, and policies
- Administer promotions or contests
- Facilitate social sharing functionality
- Analyze and monitor Services usage and to make improvements
- Help secure the Services, prevent fraud, and enforce our policies
- Help personalize our Services
- Communicate about other Rocky Mountain Internet services or those of our affiliates or other third parties
- To make contact, directly or through a third-party vendor, to complete a survey or questionnaire
- To communicate, directly or through a third-party vendor, about Rocky Mountain Internet offerings, about general company news and industry trends, and to address responses to a survey or questionnaire
- Compile information for use on an aggregated and de-identified basis
- Conduct data analysis and research, audits, develop new products, identify usage trends, determining the effectiveness of our promotional campaigns, and operating and expanding our business activities
- Perform other activities with consent
How we share personal information
We will only share Personal Information as described in this policy. Specifically, we may share Personal Information:
- As necessary to perform the Services and to complete payment transactions
- With companies and vendors that help us to operate our business by providing services such as website hosting, fraud screening, data analysis, information technology and related infrastructure provision, customer service, email delivery, auditing, and other similar services
- With third parties that have contracted with Rocky Mountain Internet to perform certain functions on our behalf
- With third parties sponsors of promotions or contests where consent has been given
- To comply with law or other legal obligations such as responding to subpoenas, or other requests from public and government agencies, including laws and other legal obligations outside a party’s country of residence
- To protect our rights, operations, or property, or that of our users
- To investigate, prevent, or take action regarding potential or suspected illegal activities, fraud, threats to the personal safety of any person, or violations of the Service’s terms and conditions
- With other companies that control, are controlled by, or are under common control with Rocky Mountain Internet that support the provision of Transaction Services or relationship with a party. This includes its subsidiaries and parent companies.
- With consent
Please note that any information posted to public areas such as on our social media pages may be seen by other visitors.
Accessing or editing personal information
Rocky Mountain Internet may be contacted at the email address at the bottom of this policy to request access to or update or correct the Personal Information collected by our Services. Please note that consistent with local law, Rocky Mountain Internet may retain Personal Information for auditing purposes, troubleshoot problems, assist with investigations, enforce our policies, or comply with legal requirements. Please note that we are not responsible for permitting the review or the updating or deleting Personal Information provided to a third party, including any mobile application, social media platform, or wireless service provider.
Third parties and linked services
Rocky Mountain Internet is not responsible for the collection, usage, and disclosure policies and practices (including the data security practices) of other organizations, including any Personal Information disclosed to other organizations through or in connection with the Services.
The inclusion of a link on the Rocky Mountain Internet website does not imply endorsement of the linked site or service by Rocky Mountain Internet.
Changes to this privacy policy
We may change this privacy policy at any time by posting an updated privacy policy.
Retention period
We will retain Personal Information for the period necessary to fulfill the purposes outlined in this policy unless a longer retention period is required or permitted by applicable law or regulation.
Use of the services by minors
The Services are not directed to individuals under the age of thirteen (13), and we request that these individuals do not provide Personal Information through the Services.
How to contact Rocky Mountain Internet regarding your privacy concerns and questions
If you have questions or comments about our privacy practices, or if you want Rocky Mountain Internet to correct your Information that is stored on Rocky Mountain Internet systems, please submit your request in writing to:
Rocky Mountain Internet
PO Box 445
Stevensville MT 59870
rmi@rkymtn.net